All it took was one menacing message to create turmoil at Dallas-based Dickey’s BBQ.
CEO Laura Rea Dickey remembers it like it was yesterday. “It [said], ‘Congratulations, you have downloaded our physical CryptoLocker virus,” Dickey, then-Chief Information Officer, remembers about the April 2015 incident. The message, displayed across an employee’s computer screen, set off an unexpected mini-crisis on what was otherwise a typical day at the headquarters of the barbecue-restaurant company. Find out how they met the challenge and how it changed their approach to technology here.